Returns & Exchanges
At ARUELLE, we want you to be completely satisfied with your purchase. If your new fashion items are not the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is unworn and in its original condition.
3
Ship the Items
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing